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Partners in Building Valued Customer Relationships

If you are like many of our clients, this may be your initial foray into outsourcing your consumer contacts. It's a little overwhelming. Many companies are understandably apprehensive in taking this first step. Take comfort that Telerx can provide the infrastructure you need, the operational efficiency you demand, and the expert contact handling you require to protect your brand.

In the final analysis, it may come down to whom you want to partner with, who is culturally aligned with your organization, who understands your service philosophy, who "fits." We are very proud of the fact that, after careful review and exhaustive searches, 70 percent of Telerx's clients chose Telerx to be their first customer care partner.

These companies, and their brands, recognize the value of our expertise and best practices in customer care. They appreciate Telerx's dedication to best-in-class technology and relentless process improvement. And, they reap the benefits of boosted consumer loyalty, increased per-customer value, enhanced profitability, and maximized revenue-generating opportunities.

To learn if Telerx is the right fit for your organization, contact us at solutions@telerx.com, or call 1.800.2Telerx.

What some of our clients are saying:


"As a medium-size boutique service provider, Telerx exemplifies a best in class strategic partner."

Kim McMiller
Associate Director, Kraft Consumer Relations


"All I can say is that I was BLOWN AWAY!!! You guys are fantastic!!! The fact that the customers know within literally 30 seconds into the call that they are valued and you will help them is amazing. I have been doing this for 20 years and am very happy and proud to hear the exceptional customer service of our team."

Claudio Pugliese
Customer Care Manager, MARS Direct


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