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Telerx Continues to Rise on Top 50 Inbound Teleservices Agency Rankings
The importance major companies place on strengthening their customer relationships continues to grow. Telerx's industry-leading expertise in managing the relationship between our clients and their consumers has directly contributed to our continued success and growth. It has also led Customer Inter@ction Solutions Magazine to rank Telerx number 14 in the US on their annual inbound teleservices top 50 agency rankings.
Telerx Receives Top Outsourcer Award
Telerx has been awarded the 2006 "Top Outsourcer Award" by ContactCenterWorld.com, a leading global support organization for the contact center industry. Telerx was named top inbound contact center outsourcer in the mid-size category. Criteria for the award includes number and type of agents, emails handled, automated calls and web chat volume, percentage growth in seats and sales revenue.
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