Telerx Receives Product of the Year Award

Social InteraXions Recognized for Outstanding Innovation

Horsham, PA, July 8, 2010 — Telerx announced today that Technology Marketing Corporation (TMC) has named Social InteraXions as a recipient of a 2009 Communications Solutions Product of the Year Award.

“Telerx’s expert customer care and our expertise in handling sensitive consumer affairs and regulatory issues puts us in a unique position to provide outreach to social media channels in a thoughtful, effective, and compliant manner,” said Linda Schellenger, President of Telerx.  “Our innovative solution Social InteraXions enables us to continue to provide the leadership our clients expect of a strategic partner.”

“Telerx has been recognized with a 2009 Product of the Year Award for their admirable efforts in the advancement of social media communications,” said Rich Tehrani, CEO, TMC. “Social InteraXions has shown benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at Telerx. I look forward to more innovative solutions from them in the coming year.”

The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2008 through March 2009 were chosen as winners of the Communications Solutions Product of the Year Award.

The 2009 Communications Solutions Product of the Year Award winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions Web site.

About Telerx

For over 30 years, Telerx has provided extraordinary customer care, building and protecting nearly 700 brands.  Supported by advanced technology, the company takes a customized approach to building strong partnerships with clients to create a highly successful customer experiences and to provide valuable insights that help drive better processes and outcomes. Through fourteen traditional and emerging contact channels, Telerx interacts with millions of customers, consumers, patients, and healthcare providers every year. Over 90% of the company’s clients are FDA regulated. 

Telerx’s corporate headquarters is located in Horsham, Pennsylvania.  Additional contact centers are located in Allentown, Pennsylvania; Wilkes-Barre, Pennsylvania; El Paso, Texas; Kings Mountain, North Carolina, Canada, Europe, Asia, and Latin America.