Client, Patient, Consumer Privacy

Telerx maintains an uncompromising position on protecting our client's proprietary and confidential information as well as protecting patient/consumer privacy. Many of our corporatestandard operating procedures are centered around regulatory compliance as they relate to requirements outlined by the FDA, HIPAA and 21CFR Part 11.

• All employees sign a confidentiality agreement at the time of hire.
• Telerx ensures strict adherence to all program standard operating procedures.
• Strict guidelines are in place to protect patient privacy, and client confidentiality including secure encrypted data fees and shredding of hardcopy documents that contain patient identifies or confidential program information.
• HIPAA & 21CFR Part 11 training programs.
• Programs required by clients to be 21CFR Part 11 compliant to have secure, computer-generated, time stamped audit trails to independently record the date and time of operator entries and actions that create, modify or delete electronic records.

Telerx Online Privacy Policy

In order to provide the most efficient customer service, Telerx Marketing Inc. ("Telerx") may from time to time request information from on-line visitors for the purpose of providing accurate, practical and relevant information to them. Telerx recognizes the importance of protecting the privacy of all "personal information" that you provide by accessing our Web site. Telerx is committed to using the best available means to safeguard your personal information. Information gathered from on-line visitors is held in the strictest confidence and is not sold to any third party and is only shared with any other party to the extent necessary to provide you information or services that you may request. You are under not obligation to provide the Telerx with any personal information. This particular policy does not apply to personal information collected from offline resources and communications except in cases where such personal information is consolidated with personal information collected by Telerx online.

Personal Information The term "personal information" as referred to herein means any information that identifies or that is used by or on behalf of Telerx to identify an individual. Examples of personal information include but are not necessarily limited to contact information (i.e. names, addresses, e-mail addresses and telephone numbers, user id and password), date of birth, professional credentials, hobbies, and other information if applicable concerning you, your family or health.

Use of Personal Information This information is provided by the on-line visitor on a voluntary basis and is used by Telerx to respond to requests for additional information submitted by the on-line visitor about Telerx's business and the services offered by Telerx to its customers and, in connection with on-line employment applications.

Information collected from your computer or other electronic device: Some of our Web sites and other online resources use tracking technologies, such as cookies and single-pixel tags, to provide additional functionality that enables you to use these resources more effectively. Telerx uses tracking technologies in ways that you do not identify you personally, such as track accurately numbers of users or referring sites or advertisements to our online resources.

What are cookies? A cookie is a small data file that is sent by Web serves to your computer's hard drive, where your Internet browser files are kept. Cookies enable Web sites to store small bits of information on your computer and retrieve that information at a later time. Telerx uses two types of cookies: session cookies, which are temporary cookies that are erased from your computer's memory when you close your Internet browser or turn your computer off, and persistent cookies, which exist on your computer's hard drive until they expire, unless you delete them at an earlier time.

What are single-pixel tags? Single-pixel tags, also known as web beacons or web tags, are graphics that function similar to cookies. Single-pixel tags are not visible because of their small size. They are use to collect information in web logs that does not identify you personally such as web pages viewed, the web site you came from, the advertisement you clicked on to visit our web sites, and whether promotional or other commercial e-mail messages we send are opened.

What choices do I have about how Telerx collects,
uses and discloses personal information about me? You have three categories of choices. These include:

• No personal information collection:

  You may choose not to provide any personal information to Telerx online by electing not to enter any personal information into a form or data field on our Web site, and by not using any personalized services provided by our online resources. However, some of our online resources are available only to individuals who provide personal information or who use personalized services.

• Limitations and options regarding uses and disclosures for other purposes:
  

  Some Telerx online resources may request your permission to use and disclose personal information about you in order to add you to our contact lists, and to identify and offer additional services and promotions that we believe you might find interesting. You can limit the use of personal information about you by checking or un-checking options provided at the time that you enter that information or that we may offer to you in the future.

• Limitations and options on tracking:

  
  Telerx online resources that use tracking technologies, such as cookies, to remember your personal preferences and selections, enable you to choose whether you want Telex to use such technologies to remember you, or to provide additional services to you, by checking or un-checking options provided during registration, or at the time that you enter personal information into forms or data fields. Our online resources do not limit non-identifiable uses of tracking technologies for individual users.

Who will have access to personal information about me? Personal information about you will be accessible to Telerx, including its employees on a need to know basis, and to individuals and organizations that use personal information solely for and at the direction of Telerx. Uses and disclosures of personal information by external individuals and organizations acting on Telerx's behalf are governed by agreements that require personal information to be protected appropriately. Personal information about you only will be used and disclosed by Telerx and individuals and organizations working on its behalf, in a manner consistent with this policy, other applicable privacy notices, and as explicitly permitted or required by applicable laws, rules and regulations.

How does Telerx secure personal information? Telerx will take reasonable steps to protect personal information as it is transmitted from your computer to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction. It is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.