Supporting Product Recalls
Critical Communication With Customers

The rise in product recalls over the past few years has increased the media publicity of recall events. Consumers have become more conscious of the products and brands they choose to purchase. They are also more aware of the supply chain that feeds the production
of these products. As a result, consumers have an increased demand for easy access to product and safety information.

On behalf of its client partners, Telerx gives consumers rapid access to information during a recall event which provides a reassuring voice during an emotional situation. In turn, Telerx clients gain peace of mind knowing that their brands are being protected by the leading provider of customer care.

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